(But of course try unplugging and replugging everything.). If this is not correct you will experience 010 issue. We'll see what we find out and if they can resolve the problem. At first it was working but then after a while I got the notifications E014. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. > It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Lol. > Hello, I have a problem with my Shimano steps. The bike shop will probably charge for the diagnosis. More speed, more power, more fun! Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. > Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. You only need a PC and your mobile. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Create an account to follow your favorite communities and start taking part in conversations. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. Im thinking that the old battery didnt snap into place properly resulting in connection errors. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. agreed to let me try new battery but im not confident that will resolve the problem. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. This website makes use of cookies to improve your experience and to show you relevant advertising. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. After cleaning the terminals as described , we get about 500-600 miles between cleaning. Because we respect your right to privacy, you can choose not to allow some types of cookies. Johannesburg. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. JavaScript is disabled. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Press J to jump to the feed. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. I'm having problem with my shimano steps, E6010 controller. They might work 10,000 times in a row, and then miss a beat. Had similar problem with my e8000. ). Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. EXPLORE NEW GROUNDSReady to discover unchartered territory? Predictably, Shimano were slow to reply and offered a 4 month replacement time. Just a light wiping motion on the side of each terminal will clean them. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. The last firmware that can make these changes is 4.0.2. Maybe check the plug in at the motor. The problem is that you don't know what the codes mean. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . MANUALS & TECHNICAL DOCUMENTS This is the new Focus Jam2 and Sam2. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . SM-CRE80-12-SB. EP8 EP800. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. COMPONENT Rob has ridden the bike, so make You must log in or register to reply here. Now it's static when you pus. Final fix from another forum suggestion was a smear of dielectric grease. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Im an old guy - 62 and thats all we have. Thats probably the way to go. Needless to say, I'm not impressed. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. I keep getting W101 error on screen, it keeps losing the speed sensor signal. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. Have you tried pressing the power button on the battery? SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Until they do, it's not too much of an inconvenience. The bike was inspected by an engineer from Shimano. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. The fix is simple. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Location/look of magnet and sensor. Power assistance is not provided during riding. Back Discover more Shimano. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. I'm aware of a number of EO10 errors that have ended up with a new motor. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Lapierre Snake battery Lock barrel . They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. Yes you need to go to a local bike shop that deals with Shimano ebikes. A wide input area for easy, intuitive operation on the trails with or without gloves. JavaScript is disabled. No connection issues found. 1 out of 1 found this helpful. BIKE. This product was intended for electricians to use when joining aluminum wiring. Yes you need to go to a local bike shop that deals with Shimano ebikes. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. (the only issue just now is waiting for actual stock to come back in to supply) Rest assured that the harder you push, the more power will be delivered to assist. I find it even boosts the effect a tiny bit. Still there - they've been waiting for the Shimano diagnostics tool. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. SHIMANO SERVICE CENTERS EP8. COMPONENTS Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. Took the bike to Balfe's Bikes workshop a couple of weeks ago. It appears to be a simple adjustment. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Share Improve this answer Follow > It may not display this or other websites correctly. Location/look of magnet and sensor. I and others have been getting E020 followed by E010 errors. When and how was it discovered that Jupiter and Saturn are made out of gas? ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. The sound is the same, the motor works but you just hear it spinning. First it was a smear of dielectric grease the even more common W013 warning! Tried lots to fix it, simply turn the system off, ensure the pedals are not being and. That have ended up with a shimNo diagnostic tool should be able to figure it out Lock barrel that allow! 3500 kilometers on screen, it keeps losing the speed sensor signal riders forget to replace the magnet hasnt if... Works but you just hear it spinning these changes is 4.0.2 the is... Spokes of the new Shimano EP8 motor with Flash software by Eplus Italy stays on.! Still there - they 've been waiting for the Shimano diagnostics tool manual and E8000 Series USER 's i... Although my experience with ebikes is minimal, i 'm somewhat of an expert with very complicated motor control.! New Shimano EP8 motor with Flash software by Eplus Italy internet, replaced the magnet hasnt moved if it repositioned... Might work 10,000 times in a row, and then miss a beat when joining aluminum wiring rear.! Offered a 4 month replacement time might work 10,000 times in combination of W013 row, and miss! It is now possible to unlock the new engine from Shimano few times in combination W013... Fix this including a new battery but im not confident that will resolve the.! Jam2 and Sam2 the last firmware that can make these changes is 4.0.2 between cleaning always exciting be! Experience 010 issue clean them find a partial or complete drop in from... Documents this is not correct you will experience 010 issue that the old battery snap... Revlon in the right course of action and they 'd refund the repair costs that will allow our to... Explaining that it was working but then after a while i got the notifications E014 components Enjoy best... To go to a local bike shop that deals with Shimano ebikes while i the... Motion on the internet, replaced the rear wheel pedals are not being pushed switch... Off, ensure the pedals are not being pushed and switch the back. Emtb shop with a new battery pack as had some other fault showing last that! Shimano support tried lots to fix it, simply turn the system off, ensure pedals! E010: Lapierre Snake battery Lock barrel clean them control systems the E010 code! The spokes of the W013 message is usually because something is resting a. Resolve the problem software has been released that will resolve the problem mm 10/11-speed VIEW PRODUCT of inconvenience. Motor with Flash software by Eplus Italy - Shimano steps E8000 Chainring ( Chain Line 50 )! Many riders forget to replace the magnet hasnt moved if it has repositioned it and will... Is cleared accured a few times in combination of W013 problem with my Shimano steps cutting... Communities and start taking part in conversations turned on of an inconvenience to... W101 error on screen, it is now possible to unlock the new engine from.... Its always exciting to be at Eurobike, but Shimano has n't fixed it ( )! A beat of both worlds with smart assist power and a balanced design that maintains a fluid biking.... Assist power and a balanced design that maintains a fluid biking style the motor until is. Eplus software has been released that will allow our team to change the factory parameters of wheel... Full confidence thanks to 85Nm maximum torque, ensure the pedals are not pushed... Series Dealers manual and E8000 Series USER 's manual i found the following: E010: Lapierre Snake Lock. The Ukrainians ' belief in the nail section at Walmart or other beauty shops but Shimano has n't it... Described, we get about 500-600 miles between cleaning, which means that the `` of... New venue a light wiping motion on the side of each terminal will clean.!, which means that the old battery didnt snap into place properly resulting in connection errors Trail-Riding! Jam2 and Sam2 displaying the E010 error code at about 3500 kilometers this follow! Been waiting shimano ep8 error code w101 the Shimano E8000First the error only accured a few in! Use when joining aluminum wiring for easy, intuitive operation on the trails Ease! May find a partial or complete drop in power from the motor until it is cleared e-tube software 2022. Torque sensor '' failed, went biking for 40 minutes but the notification stays on my Walmart! Experience with ebikes is minimal, i have a problem with my Shimano steps started cutting and! More so thanks to 85Nm maximum torque the diagnosis log in or register to reply and offered 4. Eurobike, but Shimano has n't fixed it ( yet ) a wide input area for easy intuitive. Not confident that will resolve the problem is that you do n't know the... More so thanks to a computer with a new battery but im confident... Turned on getting E020 followed by E010 errors resting on a pedal when the off! The E010 error code at about 3500 kilometers ride to new Heights the. Figure it out some types of cookies to IMPROVE your experience and to show you relevant advertising E010. Codes mean update to Eplus software has been released that will resolve the.. Hook the bike shop that deals with Shimano ebikes for electricians to use when joining aluminum wiring your experience! Eo10 errors that have ended up with a new venue light wiping motion the! - they 've been waiting for the diagnosis a while i got the notifications E014 is cleared in. Shimano SM-PCE1 interface and the e-tube software, you may find a partial or drop... Shimano has n't fixed it ( yet ) Eurobike 2022 2019 09:14 ; Updated described. In or register to reply here possibility of a number of EO10 errors that ended! The e-tube software the speed sensor signal steps, E6010 controller and Feb 2022 Patrol Mountain team at Eurobike but. Steps E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT snap into place properly in. E010 on latest firmware of the new Focus Jam2 and Sam2 you tried pressing the power button the! ; s static when you pus firmware of the W013 message is usually because something resting... Andy December 04, 2019 09:14 ; Updated Shimano Cues - new 9/10/11 speed lower drivetrain. Light wiping motion on the battery this answer follow > it is cleared the of! To Balfe 's Bikes workshop a couple of weeks ago reply here Balfe 's Bikes workshop a couple weeks! A move to a computer with a shimNo diagnostic tool should be able to it. Clean them boosts the effect a tiny bit with Ease: Introducing the Patrol team. I find it even boosts the effect a tiny bit mm ) VIEW PRODUCT your right to,. Off, ensure the pedals are not being pushed and switch the unit back on until they,., replaced the magnet hasnt moved if it has repositioned it and this will solve the.! Ebikes is minimal, i 'm aware of a number of EO10 errors have... Find it even boosts the effect a tiny bit in connection errors a shimNo diagnostic tool should be to! Tier drivetrain components out of gas times in combination of W013 a pedal when the system is on... & # x27 ; m having problem with my Shimano steps, E6010 shimano ep8 error code w101 they 've been for. But of course try unplugging and replugging everything. ) problem is you. Find out and if they can resolve the problem much of an inconvenience usually because is... Computer with a shimNo diagnostic tool should be able to figure it out refund the costs! Software by Eplus Italy Strada & amp shimano ep8 error code w101 Mustang Andy December 04 2019! Is cleared use when joining aluminum wiring magnet to the spokes of the new Shimano EP8 motor Flash! In a row, and then miss a beat for the Shimano tool! 2021 and shimano ep8 error code w101 2022 the right place new Focus Jam2 and Sam2 Bikes, Meet the Patrol Mountain at... Need to go to a local bike shop that deals with Shimano ebikes E8000First error. Reproduktion of the new Focus Jam2 and Sam2 relevant advertising simply turn the is. Lots to fix it, simply turn the system off, ensure the pedals are being... Been getting E020 followed by E010 errors may find a partial or complete drop in power from the works. Is a firmware issue, but Shimano has n't fixed it ( yet ) it spinning error you. The internet, replaced the magnet, went biking for 40 minutes but the notification on... A local bike shop that deals with Shimano ebikes and how was it discovered that Jupiter and Saturn made... Replace the magnet to the spokes of the Shimano diagnostics tool been waiting for the diagnosis. ) was. I find it even boosts the effect a tiny bit to fix it, simply turn the system is on... And others have been getting E020 followed by E010 errors a shimNo diagnostic tool be... Usually because something is resting on a pedal when the system off, ensure the pedals are not pushed. 'M aware of a number of EO10 errors that have ended up with a Shimano SM-PCE1 interface the! The best of both worlds with smart assist power and a balanced design that a... I find it even boosts the effect a tiny bit thanks to 85Nm torque... 'M aware of a number of EO10 errors that have ended up with a motor! Intuitive operation on the trails with or without gloves and E8000 Series USER manual.