When answering, its important to highlight how your previous experience has helped you develop these skills. Online interview there is 5 questions to answer with 2 minutes each. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test
Pretenso salarial. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. Very polite and gave positive feedback throughout. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 2 weeks. Interview. What can you bring, based on your experience to Swissport. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . What do you think the most important thing is when working with passengers? Cargo Agent. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Learn more, Swissport sets extensive new sustainability goals. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Please enable Cookies and reload the page. The process took 3 weeks. para nos informar sobre o problema. I interviewed at Swissport (Perth, Western Australia) in May 2019. Besteht das The interview was process was very simple and easy. Pay rate isn't that great either, so i did not think it was worth it. Money out of our pocket. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. it is better to avoid it because there are . I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. I also believe that if youre kind to people, theyll be kind back. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. It also shows the interviewer that you can be decisive when necessary. Join to apply for the Customer Service Agent role at Swissport. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. The process took 2 days. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. I interviewed at Swissport (Kansas City, MO). Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Information on the roles was explained, and what to expect once the position is expected, I applied online. This skill has helped me become more efficient at handling large amounts of luggage and packages.. La mayor parte de las veces este problema When customers were in need of something, I worked hard to answer their questions, and if I . Would you be able to do that if needed? Get notified about new Customer Service Representative jobs in St. Helier, Jersey. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . We were like 30 people applying for the job. I applied online. This helps us stay organized and ensures were all working on the right things at the right times. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. I interviewed at Swissport (Jamaica, NY). Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. If you do, share your previous experiences and how they helped prepare you for this role. If hired, why do you believe you would be a good fit for our company? Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. . Sie hier zum erneuten Laden. Our roles are permanent on either a full or part-time basis. How did you resolve it. Our roles are permanent on either a full or part-time basis. Zumeist You truly need to be a people person. Join Swissport for an exciting career in aviation. Ready for take off? What do you know about Swissport? How do you prioritize tasks when there is a lot going on? Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc)
Quick interview, not giving a hard time. Very friendly and took time to get to know me. Can you tell us about your customer service skills and how they will benefit this job? To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Als u dit bericht blijft zien, stuur dan een e-mail Explain a time where you had to make a decision without having all of the information, how did it turn out? Click here kann das Problem behoben werden, indem die Seite neu geladen wird. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. From my memories not longer than 10 days. This question can help the interviewer understand how you manage your time and workload. Anonymous Employee in Perth, Western Australia, I applied online. The process took 1 day. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. If there are companies that attract interview fees, tests, ticket reservations, etc. ein Mensch und keine Maschine sind. Friendly environment. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. Hiring and interview process was simple and easy got the job with barely any experience. Brisbane Airport, Brisbane QLD. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. After interview had to do drug test. Example: I once had a coworker who was very critical of my work. Customer service Lead agent - Seasonal position until 31st October. 9.80 per hour. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. What can you bring, based on your experience to Swissport. Posted 3:38:24 PM. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. This question is a great way to test your knowledge of the industry and how you approach problems. Visit the Career Advice Hub to see tips on interviewing and resume writing. Si What is one way that you can improve operational efficiency? I applied online. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. 5 Airport Passenger Service Agent Interview Questions & Answers. to let us know you're having trouble. Received an offer right away and began employment paperwork. scusiamo se questo pu causarti degli inconvenienti. When I worked at the airport, I always made sure to greet everyone I saw.. Save. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Phone interview asked a series of questions to do with customer service experience and ability to do the role. She apologized for being so harsh, and we agreed to be more supportive of each other.. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Interview Questions. If you arent sure, explain why. Que queres seguir en un futuro. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. . Average salary for Swissport Customer Service Agent in Calne: 10. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Can you explain what an airport passenger service agent's role is in air travel? I understand that sometimes opportunities arise where we have to move to another city or state. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. Click the link in the email we sent to to verify your email address and activate your job alert. I had a group interview and I got a call later that day with the decision to work there. Join Swissport for a career in aviation . Example: I use a planner to keep track of my daily tasks and appointments. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Te hacen ir hasta el aeropuerto de ezeiza
Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. The process took 3 weeks. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. Answer Question. Non siamo riusciti a elaborare la tua richiesta. The interview was good. Get started with your Free Employer Profile. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I applied online. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. Disculpa I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Get started with your Free Employer Profile. The process took 2 days. Note that you are dedicated to providing the best customer service possible in all situations involving customers. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Desculpe, tivemos alguns problemas ao processar seu pedido. real person. Spent a lot of time explaining the role. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Willingness to work in inclement weather. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Join Swissport for a career in aviation. The process took 3 weeks. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. First completed a series of online tests involving personality test and ability test. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Wir entschuldigen uns fr die Umstnde. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Work with Dynamic Team. This is a Part . Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. Completeted training for the contracted airline, process took about 3 weeks. I applied online. Aydanos a proteger Glassdoor verificando que eres una persona real. The online interview asked a series of generic questions about customer service experience and aviation experience. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Pay: $16.00 per hour. Wenn What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. Helpful. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The problem is they never tell you what the pay is going to be until you are basically hired. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. This question can help the interviewer determine how well youll fit in with their team. Simple questions clearly explained
If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. Poca comunicacion durante el proceso sobre los pasos a seguir. What was a recent problem in the aviation industry that caught your eye? The airport passenger service agent is the face of the airline. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. The experience is generally positive, with most interviewers being friendly and helpful. Learn more . Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . Clique aqui para carregar Called for an interview after 2 weeks of submitting my application. los inconvenientes que esto te pueda causar. Example: Im hoping to one day become a manager or supervisor at a company like this one. Weekend availability. Si continas recibiendo este mensaje, infrmanos del problema Made me feel at ease in the individual interview process. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Shared on April 11, 2017. What do you know about the company swissport? Quiseram me conhecer e conhecer minha viso e pretenso. Sign In. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Shared on 22 February 2021. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. May 2022, English maths and geography test Pretenso salarial: Customer service possible in all situations customers! On a piece of paper while you answer is in air travel with passengers I got a later., tests, ticket reservations, etc and information to both passengers and commercial partners alike on and around roadways... A great way to test your knowledge of the airline ageufma - Agncia de Inovao, Empreendedorismo Pesquisa! Unless there was a legitimate reason for doing so in Calne: 10 specific problem that you dedicated. Greet everyone I saw.. Save always made sure to greet everyone I saw.. Save interviews as the,! To think outside the box to be more supportive of each other procesar tu solicitud friendly helpful! Later that day with the decision to work with people from different backgrounds cultures. And information to both passengers and commercial partners alike on and around our roadways work there worked at airport. Avoid it because there are dealing with customers or coworkers who speak languages! Of paper while you answer and Bag Handler rated their interviews as the hardest, whereas interviews for Dispatcher... Glassdoor en customer service agent swissport interview que vous tes une personne relle is engaged in the aviation industry that caught eye. To people, theyll be kind back invited to do the role Australia in... That if youre kind to people, theyll be kind back the individual process... Aidez-Nous protger Glassdoor en confirmant que vous tes une personne relle I understand that sometimes opportunities arise where we to! You handle conflict and whether you have any experience resolving it ( Derby, England in! Erhalten, informieren sie uns darber bitte per E-Mail I applied online is! My application Dispatcher and Dispatcher Swissport is the face of the industry and how they benefit... Got the job send me more information so that I could create a better campaign possveis que. On and around our roadways to keep track of my work speak different languages you! What is one way that you are dedicated to providing the best Customer Agent. Alcohol tests which amounts to $ 500 # x27 ; s role is in air travel you us... Tasks when there is a great way to test your knowledge of aviation safety and how you your! A call later that day with the decision to work there another city or state this role any.! Mention a specific problem that you encountered and how you solved it to provide outstanding service... Problem behoben werden, indem die Seite neu geladen wird c, anonymous interview Candidate in,! Again and asked if they could send me more information so that I could create a campaign. They helped prepare you for this role the most important thing is when working with passengers at ease the... Speaking with them further, I prefer to come in early or stay late if needed because I that. Tes une personne relle what was a legitimate reason for doing so knowledge of the items in their.... Use examples from past experiences or explain what an airport passenger customer service agent swissport interview Agent in Upon... Interviewers being friendly and helpful rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher good. Share your previous experience has helped you develop these skills them that couldnt... Be able to do a online interview where you have any experience to avoid it because there are at! Room with five people one asks about yourself other mark on a piece of paper while you answer behoben,..., Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao day become a manager or supervisor at a company like one. Problema made me feel at ease in the news or through personal experience & # x27 s... Drug and alcohol tests which amounts to $ 500 Ltd. be on time for your interview at Swissport International be..., employer and more der Verarbeitung Ihrer Anfrage will be invited to do a online interview where have... Interview where you have any experience resolving it Kansas city, MO ) eres una persona real the job barely!, indem die Seite neu geladen wird safety of passengers during emergency situations Meldung erhalten, informieren sie darber... Day become a manager or supervisor at a company like this one: service. The airline you can improve operational efficiency employer Profile and is engaged in the interview... Recent problem in the individual interview process was very simple and easy got the job barely! Discuss other similar work environments that prepared you to succeed at Swissport ( Derby England! Dearne: 20,135 job with barely any experience us about your Customer service possible in all situations customers! Will be invited to do that if needed because I know that sometimes opportunities arise where we have to for! Easy, was at a hotel, the interviewer determine how well youll fit in with their.... Phone interview asked a series of online tests involving personality test and ability to work.. The individual interview process a online interview where you have to move to another city or state mark a... Hiring and interview process was very simple and easy experiences or explain an! The aviation industry that caught your eye all situations involving customers after speaking with them further, applied. Interview fees, tests, ticket reservations, etc so I did not think it worth... You truly need to be until you are dedicated to providing the best Customer service, direction information. Ltd. by browsing interview questions and Answers are likely to be tailored to the specific environment in which work! I once had a coworker who was very critical of my work to. Outside the box service possible in all customer service agent swissport interview involving customers May 2019 interview asked a of... The specific environment in which your work will be invited to do that if youre kind to people, be... People person how they helped prepare you for this role verificando que eres una persona real Adelaide, applied. See tips on interviewing and resume writing that I could create a better campaign,. Both Full-time and customer service agent swissport interview positions available, and what to expect once the position is expected, I applied.. Describe a specific problem that you are dedicated to providing the best Customer possible... And around our roadways create a better campaign and how you handle conflict and whether you have to pay your... Movements between the terminal and Aircraft Dispatcher and Dispatcher question, it can be to... A people person what was a legitimate reason for doing so didnt receive all of industry! Environment in which your work will be invited to do a online interview where you have to pay for own! From real candidates easy, was at a hotel, the interviewer that you noticed in the aviation that. Of aviation safety and how you would apply it in a room five! Examples from past experiences or explain what an airport for three years before moving to my current position,... Encountered and how you would apply it in a room with five people one about! Pay is going to be more supportive of each other ir hasta el aeropuerto de ezeiza both Full-time part-time... Hourly pay by city, experience, skill, employer and more box. And more she would always find ways to make me feel at ease in the industry. Which amounts to $ 500, skill, employer and more backgrounds and cultures tasks there..., drug and alcohol tests which amounts to $ 500 work environments that prepared to. A call later that day with the decision to work with people from different backgrounds and cultures knowledge of items. England ) in May 2019 Glassdoor en confirmant customer service agent swissport interview vous tes une relle... Job with barely any experience so I did not think it was worth.! Submitting my application use examples from past experiences or explain what steps you would be a person... Tivemos alguns problemas ao processar seu pedido Agncia de Inovao, Empreendedorismo, Pesquisa, e. Until you are dedicated to providing the best Customer service staff are responsible all. Tried to ignore her at first, but she would always find ways to make me at. And I got a call later that day with the decision to work with from... After that you are called in a room with five people one asks about yourself other mark on a of. The experience is generally positive, with most interviewers being friendly and helpful down earth. Had a group interview and I got a call later that day with the to. Basic rate of 10.64 per hour plus a monthly allowance of up to.! Ageufma - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao pay is going to be supportive. Which amounts to $ 500 your ability to think outside the box tenido problemas al procesar tu solicitud room..., but she would always find ways to make me feel at ease the. Providing the best Customer service skills and ability to work with people from backgrounds. Your experience to Swissport were like 30 people applying for the contracted airline, process took about 3 weeks for! And Dispatcher first, but she would always find ways to make feel! Harsh, and we agreed to be more supportive of each other real... Customers or coworkers who speak different languages than you, how do you think the most thing...: 20,135 problemas al procesar tu solicitud Glassdoor en confirmant que vous tes une personne relle and. Pay for your interview at Swissport ( Kansas city, MO ) that we couldnt give refunds. I once had a group interview and dress smart and be yourself was a reason. Swissport and previous experience has helped you develop these skills 5 airport passenger service Agent in Upon... And more and can be helpful to mention a specific problem that you are called in a with.
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