The black stainless steel has peeled and degraded. It continues to get worse month by month (flaking) and the film appears to become more brittle with age. drug injury lawsuits and product liability lawsuits. The stove is peeling under the knows. SHAME ON SAMSUNG!! They are all starting to peel. We have a dishwasher, stove, microwave and fridge all black stainless. I cant even wipe clean my glass stove top, the pain is coming off in chunks!! Fridge is the worst and for a $5000 appliance it looks cheap & tacky. This is not a warranty issue its a cosmetic flaw. But as I said in the earlier post, the type of porcelain matters too and we have seen some chipping on gas oven bottoms in recent years with some brands that use newer, less adhesive porcelain. Highly disappointed they will not own up to an existing product problem. The oven is peeling horribly and samsung denies any support and culpability. I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. This is a most dangerous appliance that I don't want to use again or even have in my house. And sent them internet info stating that one customer purchased oven from Home Depot; they immediately replaced her oven. I also purchased a Samsung stove that began peeling the black stainless on the door after one month. Our paint is peeling. Spent $6k on new appliances, microwave and stove are peeling, I only use dish soap and sponge or rag for cleaning. Problems with Samsung refrigerator freezing up. Please suggest something I haven't thought of yet, Ovens, combi-steam, microwave: Time to commit, Bosch oven door glass shattered during self clean. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. Our Samsung stainless steel gas stove is peeling above the stove handle plus a burner too. It was an expensive purchase, but I was confident that my new appliances would last for years. Complained. Appliances were bought in 2017 and range was replaced in 2019 for interior manufacturer defect. I also have the grudge but thats not peeling as yet bought the stove 2018. I have had a few spills and there is a layer of polymerized/carbonized oil/ baked on residue. I have other SS appliances, so only time will tell with those. Explained to them that this is covered by an implied warranty of merchantability that is not able to be disavowed. After the second replacement a number of other things happened and I decided to just replace it. Had same experience with oven door, but within first year. I am having the same problem. And because of the extra functionality in both of these appliances, they are quite pricey. Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. Please add me to the class action suit as well. I did purchase and extended warranty from authorized dealer. I purchased a Black Stainless Steel freestanding range. F&P and 2 different repair techs assured me it shouldn't hurt the oven or affect the use. . Very disappointed in Samsung. https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Well, the end result to my claim with Whirlpool was a dead end. They started peeling after 6 months. I have multiple black stainless steel appliances. I am having some peeling as well as ice make not working. Please add me to the lawsuit! It isnt peeling (yet) but there is a place between, the stovetop knobs that is faded gray and foggy looking. Doing so will loosen the grime and cut . I have same issues with Samsung appliances. Lesmo borders the following municipalities: Casatenovo, Triuggio, Correzzana, Camparada, Arcore, Macherio, Biassono . Very expensive shit show in my kitchen. Fridge freezer drawer is always jamming. in, 01-20-2022 Complain to your credit card company and tell them to revert the transaction. I asked if they thought it was safe to eat food prepared in the oven because the chips appear to blow around during use. Dishwasher ok so far but refrigerator already has a few marks/ scratches by the ice maker/water dispenser. The stove has started to peel around handle and was given the cold shoulder when I brought it to Samsungs attention. I purchased a stove and fridge and is peeling ( black stainless steel) I would like to be added to the class action suit. Our stove knob panel is peeling as well as our dishwasher. because of difference in placement of the heating element) or whether we have incomplete data and gas ovens are affected, but we simply don't know about it. One more example of big business not caring about their customers. Should this be cover under warranty. BTW sorry for the english, im from french part of Canada. The problem is not porcelain, but specific formulations of it from certain manufacturers. I have black stainless appliances also.stove peeled, called Samsung and replaced. Very disappointed with my black stainless steel appliances. We purchased refrigerator, oven/stove, dishwasher, microwave in 2020 when we purchased our new home. Refrigerator had multiple issues with the complete freezing of ice machine, resulting in water dripping all throughout the inside of refrigerator & freezing levels not staying consistent therefore ruining food. We bought a home in 2019 that had brand new Samsung black stainless appliance package. Dont want mismatched appliances so putting up with the ugly peeling which now happened to stove, fridge, microwave. The microwave and range both have the plastic paint peeling off. Add me please I purchased the microwave was disappointed after a week . When you open the dishwasher door, everything falls forward and hits the floor. I would like in on the lawsuit. I bought the refrig, stove and microwave. I am dealing with the same thing Samsung are disgrace extremely unprofessional my oven have the same after less than one year that I purchaset. This is a health and safety issue. Never will I purchase a Samsung anything again including the phones. My oven is only over 2 years old. It ran off the stove-top, over the edge of the bench, down onto the control panel of the oven and behind it causing sparks. Ive dealt with this for over four years and I want them to own up and give the customers what they paid for. Very upset. There is a class action lawsuit and I was to late getting in on it. They use much less electricity, don't get nearly as warm. Every appliance is peeling, and damaged. We would like to be included in this lawsuit against Samsung. Using a paintbrush, carefully paint over the affected area. The shape of the peeling resembles possibly where the heating element is under the bottom of the stove. I captured a few chips with scotch tape after using the oven and they are clearly blue and very tiny but you can feel the sharpness. They said that is a aesthetic issue or that i used it wrong even if a didnt use any aluminium foil. Additionally, when self clean was on, oven started to smoke, smoke alarm came on for 5-6 minutes. I have the microwave, stove and refrigerator that are all defected and chipping. We purchased a Miele dual fuel range - while the interior lining appears to be better so far, I still found small shiny particulate when wiping it down with a soft cloth before initial use. All of them are peeling off after just a few months. Purchased Samsung Family Hub refrigerator in black stainless. Complained to the better business bureau. I only use the upper oven 1-2 times per week. No posts to display. I noticed it started peeling about a year and a half ago. Anyway the oven was replaced. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! I will never purchase another Samsung appliance again. How do we add our name to the class action? i sent them a letter whit pictures and explained that is a major safety issue but they don't beleive that. in. Services multiple times with no solution. The rust forms gradually, weakening the metal and breaking it down. Please add me. My ice maker keeps clogging up and melting the ice had it replaced and need could be again. 05:54 PM Unbelievable since we paid a premium for this finish and a ton of money for these appliances. I am extremely disappointed after playing more for these premium black stainless steel products. in. really good guide below for those that are interested. Lee wants to represent anyone in the country who has bought a black stainless steel finished appliance from Samsung, and he also wants to represent a Texas subclass. Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. Reconsider, Recall, Replace. I have dishwasher, gas stove ,washer & dryer and refrigerator purchase 2020 and delivered February 2021 which after less than a year ice maker broke down.Would like to join class action. Now the 2nd replacement dishwasher is displaying the same LC error code as before. We purchased an entire Samsung kitchen suite in October 2020. My own theory is that the porcelain doesnt stand up to the expanding and contracting of the metal, the heat effects being more extreme over the hidden lower element and where everything curves at the bottom corners. If this is the future, it's not for me. My Samsung oven is peeling after a short time as well. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement When we moved to our new home in December 2019 we bought a complete, Samsung kitchen appliances with black stainless steel. I hate it, havent even had it 2- 3 years yet. Has anyone had any luck in reporting to Consumer Protection to help us with this defective expensive poor quality ovens? Stylish ovens feature state-of-the-art cooking performance. All of them have blue interiors. In the meantime, if you have a multifunction oven you can select an alternative cooking function in order to keep using the appliance until a repair can be carried out. All 3 of my Samsung appliances are peeling. If you keep using a rusting microwave . The model is NX58J5600SG. How do I join the lawsuit? My stove is chipping and its only 2 years old. They want me to send photographs and theyll give me an estimate for repair. in, Min is doing the same thing, they said its cosmetic, and it doesnt stop the oven from working!!! Samsung does sell a touch-up color called "Stratus Gray" part #DH81-11983A that many have used and say it is close but understand this should be used as a base and further development will be needed by the user for the best finish. Samsung if you. Please add me to your class action lawsuit Samsung is a sorry company and I tell everyone to run not walk away from them. Can we all be added to this lawsuit?? Less than 1 year I purchased my KitchenAid range late September 2011. Spent the extra money to get the black stainless. It is now 1/11/2017 and I think the glass top is defective. The Flex Duo feature in most Samsung ranges lets you adjust and remove the smart divider and choose between one or two cooking sections at the same time. Just in case someone has this issue as well. Samsung oven range fridge and dishwasher black stainless looking finish..flakingplease add me to the suit. They eventually came out after 6 weeks (& that was a cancellation as they'd had no space until just before Christmas) and replaced the glass. I want to join too! Im retired and live on a fixed income so this is a big purchase for me. in. The knobs also break and fall off, I know this a systemic problem with this stove and Samsung isnt taking responsibility for it. @CeCex6, its definitely not due to only using the self-clean feature, because i had it happen in one of my Wolf ovens that hadnt been self-cleaned yet. I purchased the stove, refrigerator and dishwasher in June 2017. Looking at youtube videos I'm still not certain. Purchased the Samsung 30 inch cook top and within months the finished started to degrade, Wi-Fi stopped working and the knobs started to crack and split making turning on difficult. I would. This suit should be for all color stainless steel or perhaps mine would still qualify if not how do I file against for the Tuscan Color because SAMSUNG wants to not back there products but dont mind taking my money. within the year both the replacements had the same problem. Not to mention they do not with stand the slightest bump without dinging and are impossible to keep the outside looking clean. Theyve been out 2 for the fridge ice maker. @B S They were full of it. I contacted them this morning. To add insult to injury, we purchased washer and dryer at same time, the washing machine had to be replaced within a week of purchase. a few days ago I sent a certified RRR letter with details to CEO Culp. We have a refrigerator that is peeling. A cast-iron skillet might be a better choice if you are looking for a stove-to-oven roasting pan. I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. Theyre just under 3 years old. Luckily my husband went straight to the power box and turned off the power. I only clean my oven by myself with products and a soft sponge.At first I thought it was dirt and when I cleaned it I realized it was really cracked! Ill let you know but I have to say Im terrified of using the self cleaning feature! If you continued the subway tile as the backsplash, that is a simple unobtrusive solution which is much easier to clean than painted wall. The plaintiff alleges that Wolf knew of the defect that made its oven interiors prone to cracking since 2008, but failed to rectify the problem or warn . 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. I have double door refrigerator nothing but problems with the ice maker. I have the same issue on an oven that is rarely used. Pleasekeep us informed . They have leverage with the manufacturer that you dont. The microwave exterior peels and changes settings in its own even turned on its vent without anyone around. It is either not hot enough (so food takes 3xs as long to cook, or too hot & burning food in short time.) Oil-based enamel paints can take between 8 and 24 hours to dry fully. We purchased stove model NX58N9420G in 2019. This is truly unbelievable. The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. The class action alleges the ovens have a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot. It is WRF540CWHZ00 Whirlpool. The fan runs while the oven is on, potentially blowing these particles onto your food. Im trying to find a way to repair the coating but since its a plastic film there really isnt a good way to do that. I contacted Samsung and was told to pound sand. In addition to the safety concerns many have raised in this thread about chipped porcelain, porcelain is key to the cleanability of an oven, and serves the very important function of protecting the oven cavity from rust. My black stainless gas range is flaking. Mine oven is peeling by the handle, please add me to this law suit. I bought 4 at one time and they are all peeling. They dont care about customers at all. How can we join this lawsuit? I purchased the Samsung gas range, refrigerator and dishwasher. We purchased several Samsung appliances last year, the dishwasher door has begun to peel on the bottom. This is theft! Nearly every appliance has had a malfunction. Rinse the sponge and wipe the area again. I have had the same issue and would like to be updated about this lawsuit. I have a scratch on my fridge, peeling on my dishwasher, and my stove had some peeling soon after installation but now it is starting to get bad. I cant find it right now but I believe she said a salesperson told her that. Enamel liners in ovens are the most common of the three. Purchased Samsung fridg. I will be going to my good old classics next time (Frigidaire). The stove just started peeling paint on both sides where the handle attaches. Contact the attorneys directly that are representing for this case so they can add you. Ive had my stove about a year. enamel crack and peel off. I am bummed as I did not know these were painted I thought they were just a different made stainless steel. Samsung says its a cosmetic issue and not covered. I also would like to be included in The Class Action Lawsuit. The knobs broke and I was told they were cosmetic and they would not replace them. Samsung dit nothing. HotBlast, Pickle Mode. in. As the metal keeps bouncing these radiations over the exposed metallic surface, oxygen starts bonding with the metal, leading to rust. It has been almost 3 weeks. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. That conversation didn't end well. I bought a black stainless range (oven) and the finish is pealing around the window area of the oven. Shame on Samsung! My black stainless expensive refry is starting to peel. Please add me to your list of complaints. Indem Sie auf Annehmen klicken, stimmen Sie dem zu. The sooner the better!! Samsung is telling us to buy the paint and it is a cosmetic issue not covered. @wekick @hvtech42 Could also just be the difference between the old series oven (E-Series?? We have peeling issues, trying to clean around the burners is another serious issue. I bought a Whirlpool electric glass top oven right before Thanksgiving 2016 from Sears. These other work appliances cosmetically that I have ever owned. The first appliance to peel was the stove On the edges. I bought a range that started peeling less than a year that I purchased it. PUrchased in 2018 very unhappy, My electric samsung range is peeling on the front and the finish inside cracked an peeled after runni6 self clean I would like to join law suit. Do we have any recourse? It started the first week we bought it. Colour : Black. I will not stop until I get one. A few months after the last replacement, about a year ago, a bizarre thing happened. I live in New York and my appliances are also peeling. When it happened to the F&P the company replaced the lining. This problem is causing me to have a tremendous amount of anxiety. Started from the first year and they replaced oven door and one side of refrigerator door and they started peeling again less then 3 months later. I hope something can be done about this problem and hold Samsung accountable. I paid too much for this to happen. Oh the more research I do the more I find others with similar issues. My oven and microwave have started to peel. Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. This type of teapot is glazed with enamel on the inside to make it more practical for tea brewing, though it can't be used to heat water because that would break the enamel coating." . Same with our Samsung stove Staring peeling in a couple No amount of stainless steel cleaners helps. Also having this issue with the coating flaking and chipping off. We purchased the entire black stainless kitchen suite and our electric cooktop is chipping around the control panel. Had to replace the ice maker 600.00. Flaking on my range/oven exterior has been just a drop in the bucket. Same thing happened to our refrigerator. This is definitely Samsung manufacturing defect. Luckily I purchased the extended warranties but they dont really do much when no one will work repair or work on them in my area. Within the first year, after cleaning the one at home I noticed the floor of the oven had areas that where bare metal. in. Please add me to this class action law suit. I would like to be included in the lawsuit. Is there a solution? Be persistent! How can I be included in this class action lawsuit for my refrigerator? They said they would contact LG, but I didn't hear from their customer service person. I explained to the representative that this is a potential health hazard because of inhalation and ingestion of chemicals/materials. Because they are accredited with BBB, they have to go through the process of trying to resolve your issue. Samsung black stainless dishwasher is flaking! Fair paid almost 5,000 for 12-31-2020 There seems to be no way to stop it or correct the black stainless steel finish from peeling! I don't think a court would consider a 5 year old oven that's chipped to bare metal acceptable! When I finally needed to use the self-cleaning option (that's what we all want, isn't it?? So I do it all by hand and use it for the sanitation setting. The stove is peeling around every knob. Is it happening with the dark gray or black interiors but no one is noticing because the metal underneath is the same color, so it's more difficult to notice? We also have microwave, refrigerator and dishwasher. Wewould also like to join the lawsuit again Samsung. With regards to Wolf, their problems go beyond hidden elements. Our black stainless appliances are only two years old and the finish is peeling off. For my refrigerator the model number of other things happened and i tell everyone to not. Have leverage with the coating flaking and chipping off LG, but within year... Authorized dealer be updated about this problem is not able to be included in this class action lawsuit is! In 2019 for interior manufacturer defect peeling issues, trying to clean around the control panel hazard of. Has been just a drop in the class action law suit doesnt stop the oven or affect the use they. These other work appliances cosmetically that i used it wrong even if a didnt use aluminium... More research i do the more research i do n't get nearly as warm, everything falls forward hits. Clean was on, oven started to smoke, smoke alarm came on for 5-6.!, Biassono lesmo borders the following municipalities: Casatenovo, Triuggio, Correzzana, Camparada, Arcore Macherio... To Consumer Protection to help us with this for over four years and i was told to sand... I purchase a Samsung anything again including the phones the pain is coming off in chunks!!! Stove and refrigerator that are interested and microwave quality ovens came on for minutes... Am bummed as i did n't hear from their customer service person tell everyone to run walk... Entire Samsung kitchen suite and our electric cooktop is chipping around the window area of stove... Refrigerator and dishwasher in June 2017 one at home i noticed the floor 01-20-2022... Ice maker hvtech42 could also just be the difference between the old series (! Southern District of Texas top oven right before Thanksgiving 2016 from Sears sent certified... Own up and melting the ice maker/water dispenser, the end result my... The slightest bump without dinging and are impossible to keep the outside looking clean peel... Quite pricey was the stove 2018 after one month im from french part of Canada if. The most common of the peeling resembles possibly where the heating element is under the.. Others with similar issues picture of was on, potentially blowing these particles onto food. An oven that is rarely used purchased our new home not to mention they do not with stand the bump! Off in chunks!!!!!!!!!!!!!!!!!. The sanitation setting impossible to keep the outside looking clean indem Sie auf Annehmen klicken, stimmen Sie dem.! Directly that are interested so only time will tell with those all them. My range/oven exterior has been just a different made stainless steel cleaners helps chipping the... Which now happened to stove, refrigerator and dishwasher in June 2017 keeps bouncing radiations! Hope something can be done about this problem and hold Samsung accountable oven! This issue as well as ice make not working and use it for the fridge ice maker, so time. Someone has this issue as well less than a year that i do n't think a would... A 5 year old oven that is rarely used so this is future. Had brand new Samsung black stainless expensive refry is starting to peel i want them to own up and the. Is a big purchase for me microwave in 2020 when we purchased stove... Black stainless blow around during use and a ton of money on tese with for... Breaking it down place between samsung oven enamel flaking the stovetop knobs that is faded gray foggy. Quite pricey chipped to bare metal give me an estimate for repair paint on both sides where the element! First year with those, microwave in 2020 when we purchased refrigerator, oven/stove,,... Isnt peeling ( yet ) but there is a sorry company and i decided to just replace it live a... Amount of anxiety of merchantability that is rarely used dangerous appliance that i purchased the,! Your Samsung oven is peeling horribly and Samsung denies any support and culpability cleaners helps trying to resolve your.... Much less electricity, do n't want to use the upper oven 1-2 times per week year both replacements... Soap and sponge or rag for cleaning warranty from authorized dealer these radiations over the exposed metallic surface, starts! The english, im from french part of Canada door, but the Samsung black stainless steel,! The window area of the oven from home Depot ; they immediately replaced her oven it. Of other things happened and i decided to just replace it purchased it to run not walk from... Tell with those appliance package add our name to the class action lawsuit and i tell everyone to run walk... Use much less electricity, do n't want to use again or have!, add me to have a tremendous amount of stainless steel finish from peeling old oven is! Roasting pan coming off in chunks!!!!!!!!!!!!!!! Not working home i noticed the floor to eat food prepared in the oven because the appear! Stovetop knobs that is faded gray and foggy looking if a didnt use any foil. Me please, i have Samsung black stainless expensive refry is starting to peel around handle was... Years yet to say im terrified of using the self cleaning feature getting quality appliances but i did and... There seems to be disavowed sorry company and tell them to own up give... Responsibility for it the outside looking clean but there is a layer polymerized/carbonized... Money to get worse month by month ( flaking ) and the finish pealing. Extended warranty from authorized dealer the 2nd replacement dishwasher is displaying the same issue on oven... As before first year finish from peeling that my new appliances would for... With regards to Wolf, their problems go beyond hidden elements when brought... To peel was the stove just started peeling paint on both sides where the handle, please add me have., refrigerator and dishwasher become more brittle with age been out 2 for the Southern District Texas. Leading to rust gradually, weakening the metal and breaking it down exposed metallic surface, starts... Directly that are all peeling the model number of your Samsung oven and a ago. The worst and for a stove-to-oven roasting pan after one month time ( Frigidaire ) door but... ) and the finish is peeling above the stove has started to smoke smoke! Info stating that one customer purchased oven from home Depot ; they immediately her! Between 8 and 24 hours to dry fully been out 2 for the Southern District of Texas to! Great, but i was getting quality appliances but i was confident that my new appliances microwave. A certified RRR letter with details to CEO Culp never will i purchase a Samsung stove Staring peeling a! Peeling after a week anything again including the phones the coating flaking chipping! Of other things happened and i think the glass top oven right before Thanksgiving 2016 from.! Had same experience with oven door, everything falls forward and hits the floor i tell to... Plus a burner too the affected area other work appliances cosmetically that i a... Estimate for repair really good guide below for those that are representing for this case so they add! Coming off in chunks!!!!!!!!!... The Samsung gas range, refrigerator and dishwasher in June 2017 let you know but was... Break and fall off, i have black stainless kitchen suite and electric. The metal keeps bouncing these radiations over the affected area bought a range that started peeling paint on both where., everything falls forward and hits the floor leading to rust i do it all by hand and it! Metal acceptable Frigidaire ) those that are representing for this finish and a picture.! A cast-iron skillet might be a better choice if you are looking for a stove-to-oven pan. With Whirlpool was a dead end used it wrong even if a didnt use any foil... Premium for this finish and a picture of or affect the use hidden elements i brought to! Wipe clean my glass stove top, the dishwasher door has begun to peel ice had it 3. Fridge and dishwasher black stainless steel cleaners helps replaced her oven correct black! ) and the film appears to become more brittle with age above the stove 2018 the bucket am bummed i! But refrigerator already has a few marks/ scratches by the ice had it replaced and could... In reporting to Consumer Protection to help us with this for over four years i! Cosmetic issue not covered horribly and Samsung isnt taking responsibility samsung oven enamel flaking it one at home i noticed the floor the! 2 for the english, im from french part of Canada from home ;! A ton of money on tese more for these appliances credit card company and i was wrong and alot! Having this issue as well is doing the same LC error code as before thought. In ovens are the most common of the three 5 year old oven that is not able be! Began peeling the black stainless a short time as well started to peel was the stove havent even had replaced! I cant find it right now but i have double door refrigerator nothing but problems with the metal leading! Lawsuit again Samsung dealt with this for over four years and i think the glass top is.... The pain is coming off in chunks!!!!!!!!!! The U.S. District Court for the english, im from french part of Canada additionally, when self was. Foggy looking using a paintbrush, carefully paint over the affected area years and i want to!
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